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Prepare to Serve: Product Solutions for Customers—Fresh Perishable Foods

Product Solutions for Customers—Fresh Perishable Foods teaches supermarket perishable associates effective ways to enhance shoppers’ in-store experiences so they become repeat customers. Deli, bakery, cheese, fresh meat, seafood, and produce employees learn how to use the Connect-Discover-Match-Complete customer service approach to sell more perishable foods and improve shopper loyalty. The course’s skill-building lessons and interactive sales floor simulations improve retention and show trainees how to confidently greet customers, assess their needs, offer appropriate meal solutions, and close interactions. The online course motivates associates to use these selling skills every day on-the-job and to stay focused on the importance of product knowledge and solution selling.

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